When I decided to move from my home of 30 years in way upstate NY and spend my retirement years near my younger brother in Austin, I knew I needed a special real estate agent to help me with the process of locating my new home. My nephew recommended Cathy Douglas as she had helped him find and purchase two homes. I contacted her and we met during a trip I made to Austin. From the very beginning I felt a strong connection with Cathy. She listened to what I needed and what I wanted while we looked at a few homes that were on the market at that time. Searching for a home from 1,800 miles away can be a very scary and anxiety provoking proposition. By the time I left Austin and returned home after that visit, I had complete confidence in Cathy finding the perfect home for me. Due to the distance, Cathy became my surrogate home viewer. She located likely properties and if any were something I would like to investigate further she scheduled a showing. She would then visit and send me video of those properties that looked as good as they sounded as well as video of the surrounding areas so I could get a feel for the neighborhood. There were also a couple of times when Joel was in the area of the property and he would view the house for me and video the house and surrounding area. What an excellent team! Cathy was right there with me through every moment of the hopes and disappointments and finally success in finding the PERFECT home. Cathy truly cared about me and me finding the right home in the right location. She was always the efficient professional during every step of the process including advice on financing, putting together an offer, negotiating after the home inspection, and making sure the closing process went smoothly. Her assistance didn’t stop with closing. She gave me recommendations for reliable people to maintain and do some repairs prior to my move to Round Rock. I have now been living in my new home for five months and loving it! I have celebrated birthdays with my brother and my 5 year old great niece which I haven’t been able to manage before the move. I’m enjoying plays and playing Top Golf and family outings. I am centrally located in Round Rock to shopping, grocery stores, medical offices and entertainment. I have wonderful neighbors and a very friendly neighborhood! My kitty survived the cross country travel and is happy watching our new neighborhood from inside on the window sills. Thank you Cathy from the bottom of my heart for making this all possible.
Cathy was wonderful – she took me to more houses that either of us want to remember – but she never gave up on me. When I called her about a “coming soon” sign in my desired neighborhood she followed up immediately and I ended up buying the house before it went on the MLS. She then prepped my house for sale and with her expertise, we had an above asking offer in less than 24 hours. Cathy went above and beyond throughout the transaction. I’d definitely recommend Cathy to people who are looking for an agent.
Joel was integral in our first home purchase. He was patient with our lack of knowledge as we honed in on what we were looking for in a home. He really helped teach us key things throughout the process as well as giving us insight into different factors to consider that we’d never thought of. He is a shrewd negotiator and cool under pressure. It’s clear he is really knowledgeable and level headed which was really helpful (since we approached most things completely emotionally) I cannot say enough good about him.